Miller Thomas

Privacy Policy

Privacy Policy for Miller Thomas Consulting
Effective Date: 16.01.2013
Welcome to Miller Thomas Consulting (“Miller Thomas,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.millerthomas.com (the “Website”), or engage with our consulting services (the “Services”).
By using the Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect
We collect the following types of information:
Personal Information
Identifiers: Name, email address, phone number, postal address, IP address, and other contact details.
Professional Information: Job title, company name, and industry.
Financial Information: Payment details for Services (processed securely via third-party payment processors).
Technical Data: Browser type, device information, operating system, and usage data (e.g., pages visited, time spent).
Sensitive Information: Where applicable, such as government-issued identification for verification.
Non-Personal Information
Aggregated or anonymized data that cannot be used to identify you.
Sources of Information
Directly from you (e.g., forms, emails, or phone calls).
Automatically through cookies and tracking technologies.
From third parties (e.g., business partners, analytics providers, social media platforms).

2. How We Use Your Information
We use your information for the following purposes:
To provide, operate, and improve our Website and Services.
To communicate with you (e.g., respond to inquiries, send updates).
To process payments and fulfill contractual obligations.
To analyze usage trends and enhance user experience.
To comply with legal obligations and protect our rights.
To prevent fraud and enhance security measures.
To provide marketing and promotional communications (where permitted by law).

3. Legal Basis for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process your data based on:
Consent: When you voluntarily provide information.
Contractual Necessity: To fulfill agreements with you.
Legitimate Interests: To improve our Services and protect our business.
Legal Obligations: To comply with applicable laws.

4. Sharing Your Information
We may share your information with:
Service Providers: Third parties who assist with operations (e.g., payment processors, IT support).
Business Partners: With your consent, for joint offerings.
Legal Authorities: When required by law or to protect our rights.
Affiliates: Within our corporate group for internal purposes.
Mergers & Acquisitions: In case of business transfers, mergers, or sales.
We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience.
Analyze Website traffic.
Deliver targeted advertisements (if applicable).
You can manage cookie preferences through your browser settings. Disabling cookies may limit functionality.

6. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
– Encryption of sensitive data.
– Regular security assessments.
– Access controls and employee training.
However, no method of transmission or storage is 100% secure. You acknowledge that (i) we cannot guarantee absolute security, and (ii) you provide data at your own risk. We are not liable for unauthorized access, hacking, data breaches, or other circumvention of security measures.

7. Data Retention
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal obligations.
Resolve disputes and enforce agreements.

8. Your Rights
Depending on your location, you may have the following rights:
GDPR (EEA Users)
Access, correct, or delete your data.
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
CCPA (California Users)
Know what personal data is collected.
Request deletion of your data.
Opt out of the sale of personal data (if applicable).
To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure adequate safeguards (e.g., Standard Contractual Clauses) for international transfers.

10. Children’s Privacy
Our Website and Services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have, contact us at [email protected].

11. Third-Party Links
Our Website may contain links to third-party sites. We disclaim all responsibility for third-party content, privacy practices, or actions. Your interactions with third parties are solely at your own risk.

12. Limitation of Liability
To the fullest extent permitted by law, Miller Thomas Consulting, its affiliates, and their respective officers, directors, employees, or agents shall not be liable for:
Any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services.
Loss or corruption of data, lost profits, or business interruption, even if advised of the possibility of such damages.
Acts or omissions of third parties (e.g., payment processors, hackers, service providers).
Your sole remedy for dissatisfaction with the Website or Services is to stop using them.

13. Indemnification
You agree to indemnify, defend, and hold harmless Miller Thomas Consulting, its affiliates, and their respective officers, directors, and employees from any claims, losses, liabilities, damages, costs, or expenses (including attorneys’ fees) arising from:
Your breach of this Privacy Policy or misuse of the Website/Services.
Your violation of applicable laws or third-party rights.
Your negligent or intentional acts.

14. Assumption of Risk
You expressly acknowledge and agree that:
Transmitting data over the internet involves inherent security risks beyond our control.
You assume full responsibility for any consequences of sharing information through the Website or Services.

15. No Warranties
The Website and Services are provided “as is” and “as available” without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

16. Dispute Resolution
Any disputes arising from this Privacy Policy shall be resolved as follows:
Mandatory Arbitration: Claims shall be settled by binding arbitration administered by the Arbitrator chosen by Miller Thomas under its Commercial Arbitration Rules. Arbitration occurs in Germany, and you waive the right to a jury trial or class action.
Waiver of Class Actions: Claims may only be brought individually, not as part of a class, consolidated, or representative action.

17. Force Majeure
We are not liable for delays or failures in performance due to events beyond our reasonable control, including natural disasters, pandemics, terrorism, government actions, or internet outages.

18. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or a prominent Website notice. Your continued use constitutes acceptance of the changes. We reserve the right to modify, suspend, or discontinue the Website/Services at any time without liability.

19. Severability
If any provision of this Policy is deemed unenforceable, the remaining provisions remain in full effect.

20. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Miller Thomas Consulting regarding data handling and supersedes all prior agreements or understandings.

21. No Third-Party Rights
This Policy does not create rights enforceable by third parties or confer benefits on non-parties.

22. Contact Us
For questions or to exercise your rights, contact us at:
Miller Thomas Consulting
Email: [email protected]

By using our Website or Services, you acknowledge that you have read, understood, and irrevocably agreed to this Privacy Policy, including limitations of liability, indemnification, arbitration, and waiver of class actions.
Last Updated: 13.01.2025